At Lev Gadget, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

Returns

• Eligibility: Items must be returned within 7 days of receipt. They must be unused, in their original packaging, and in the same condition as delivered.
• Non-Returnable Items: Certain items like personal care products, sale items, and customized goods are not eligible for returns.

Process for Returns

1. Contact us via our website to initiate a return request.
2. Provide your order details and reason for return.
3. Once approved, ship the item back to us at your expense.

Refunds

• Eligibility: Refunds will be issued once the returned item is inspected and approved.
• Method of Refund: Refunds will be processed to your original payment method.
• Processing Time: Refunds may take 5-7 business days after approval.

Exchanges

We currently do not offer direct exchanges. If you need a replacement, please initiate a return and place a new order.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue. We will resolve the matter promptly.

By purchasing from Lev Gadget, you agree to this Return & Refund Policy. For any questions, contact us through our website.